Anjielo 2‑Wire Non‑Polarity Video Intercom System |7‑Inch Touch‑Screen Multi‑Family Up To 4‑Apartments Doorphone,Auto Snapshot Record Surface‑Mount
Anjielo 2‑Wire Non‑Polarity Video Intercom System |7‑Inch Touch‑Screen Multi‑Family Up To 4‑Apartments Doorphone,Auto Snapshot Record Surface‑Mount
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Anjielo 2‑wire non‑polarity video intercom system is a professional wired door entry solution specially designed for multi‑family and multi‑apartment scenarios, supporting up to 4 independent families working simultaneously. Equipped with 7‑inch TFT‑LCD touch‑screen indoor monitors, auto snapshot and video recording with external SD‑card storage, surface‑mount installation, multi‑language menu, and indoor‑monitor inter‑call function. It works with Tuya Smart Life for remote monitoring and unlock, making it suitable for small multi‑tenant apartments, townhouses, old‑building renovation projects, homeowners, and professional installers.
Important Notice: This is 2‑wire‑bus wired doorphone, NOT fully‑wireless battery‑powered doorbell. Indoor monitor only supports 2.4GHz WiFi ONLY; 5GHz WiFi is NOT compatible. Continuous power supply is required, and it cannot run by DC battery pack. SD‑card is sold separately for snapshot and recording functions.
Tuya FHD 1080P 2 wired Video Intercom Door Station
Fish-eye wide angle camera sensor available in surface&flush mount optional
- Metallic frame body to be service longer time
2. Outstanding waterproof performace-IP65
3. Customizable color/adjustable door open time&volume
4. Card unlock Function
Tuya FHD 1080P 2 Wired 7 inch touch video intercom monitor
1. 2 wired BUS system, non-polarity terminal connection. The whole system is powered by 24V bus power supply
2. 7 inch TFT LCD screen, Support internal call,different residents can call each other
3. Intercom/ unlock/ real-time monitoring with outdoor unit, do not disturb function in deep night
4. The indoor monitor can be used as Admin monitor to broadcast to residents
5. Support 32G TF card to store pictures and videos;
6. Both indoor monitor and outdoor station can connect to lock, electronic lock and magnetic lock for option
7‑Inch TFT‑LCD Touch‑Screen & Multi‑Family Up To 4‑Apartments Support
The 7‑inch TFT‑LCD touch‑screen indoor monitor provides a friendly and clear UI menu. This system is optimized for up to 4 independent families or apartments. Each apartment can have an independent call button on the outdoor door station. Multiple indoor monitors support room‑to‑room inter‑call, so residents can communicate between different apartments without pressing the outdoor doorbell. It also includes a multi‑language customizable menu, making it suitable for global residential projects. The surface‑mount design allows for easy wall installation.
Outdoor Door Station & Two‑Way Audio‑Video Intercom
The weather‑resistant outdoor door station includes dedicated call buttons for each family. It is built with an HD camera and IR infrared night‑vision, delivering clear images both day and night. When a visitor presses the corresponding apartment call button, the matched indoor monitor will ring. Residents can have real‑time hands‑free two‑way audio‑video conversation between the outdoor station and the indoor monitor. The relay output supports external electric lock and magnetic lock for access control. An independent power supply is highly recommended for the external lock to avoid hardware damage caused by wrong wiring.
Tuya Smart Life Remote Access Function
Connect the master indoor monitor to a 2.4GHz WiFi network to unlock Tuya Smart Life App features, including remote live‑view monitoring, remote door unlock, and visitor snapshot alerts on mobile phones. It supports real‑time remote management for multi‑apartment property managers and residents.
2 Wired Switch Board (if connect more than three devices, need for it)
How many locks can support
1. door station max connect 2pcs lock, if use one lock priority connect in gate 1 port, lock can get power from door station
If connect second lock in "lock-PWR" port, lock should connect extra adapter (notice if use magnetic lock switch to "M"; use electronic lock switch to "E")
2 Wired Video Door Phone Intercom monitor settings
door station and wifi connect will display icon
If connect one monitor, device ID select "1"，If connect two monitor, slave monitor device ID select "2"
Admin setting password " 888888"
If connect one monitor, device ID select "1"，If connect two monitor, slave monitor device ID select "2"
Card manage, add card, support two doorstation add card separate
Support 2pcs IP cameras connect at the same time
IP camera types: support Dahua and Hikvision brand IP camera
Notice:
1. IP camera connect to router, make sure IP address same as monitor
2. Make setting like below picture
Network connection
Scan QR code add devices
download tuya smart App via smart phone
Application Scenarios
Anjielo 2‑wire multi‑family intercom system is ideal for small multi‑apartment buildings, townhouses, multi‑unit rental properties, and old‑house renovation projects. It is suitable for home residents, property managers, and professional security installers.
Frequently Asked Questions
Q: Is this Anjielo 2‑wire intercom a battery‑powered fully‑wireless wifi doorbell?
A: No. The outdoor door station and indoor monitor adopt non‑polarity 2‑wire‑bus wired connection. The indoor monitor only supports 2.4GHz WiFi for Tuya Smart Life remote functions; 5GHz WiFi network is incompatible. This device requires continuous power supply and cannot work with DC battery pack.
Q: What is non‑polarity 2‑wire‑bus connection?
A: Non‑polarity 2‑wire‑bus means installers do not need to distinguish positive and negative wire polarity, which greatly simplifies installation and old‑building renovation wiring work.
Q: How many families or apartments can this Anjielo intercom support?
A: This Anjielo 2‑wire intercom system supports up to 4 independent families / apartments with dedicated call buttons on the outdoor door station.
Q: Does this Anjielo intercom support auto snapshot and SD‑card recording?
A: Yes, it triggers auto snapshot when the doorbell button is pressed. An SD‑card is required for snapshot and loop‑video recording, and the memory card is sold separately.
Q: Can indoor monitors support inter‑call between different apartments?
A: Yes, indoor monitors support room‑to‑room inter‑call function for multi‑family residents communication.
Q: What cable should I use for long‑distance installation?
A: Recommended 2‑core bus cable, CAT5 or CAT6. When wiring distance exceeds 30 meters, please adopt a separate power supply for the outdoor door station.
Buyer Questions & Answers
Buyer Questions & Answers
Buyer Questions & Answers
FAQ — Smart Home, Video Intercom, and Wi-Fi HaLow Products
📦 Orders and Logistics
Q: Are you a real manufacturer/factory?
✅ A: Yes, our company specializes in producing smart home and smart security products as a real manufacturer/factory.
Q: Are you able to provide OEM & ODM service?
✅ A: Yes, we provide OEM/ODM services and professional advice on product design, marketing, and business planning.
Q: How to place an order?
✅ A: You can order directly on our website, or contact us for offline purchase. After confirming your products, we will send you a proforma invoice or contract.
Q: How to delivery goods to me?
✅ A: We provide delivery by airplane, by train, and by ship. Delivery time is negotiable.
Q: What terms of payment do you offer?
✅ A: Payment terms are negotiable. Please contact our sales team for details.
🔧 Installation and Setup
Q: What kind of cable to use to connect the screen to the doorbell?
✅ A: You can use the cable from our store (better quality), or CAT5/CAT6. Please contact the seller for details on length and quality requirements.
Q: I purchased two screens, how do I install them?
✅ A: Set the screen connected to the doorbell as the main screen (Digital ID: 1). Connect the next screen using the OUT port, connect the second screen to the IN port, and change the Digital ID to 2.
Q: How do I add my fingerprint and password?
✅ A: Please refer to this tutorial video: How to add fingerprint and password
Q: Does the video intercom device support connecting to sliding doors?
✅ A: Yes. Use the doorbell "COM" and "NO" two wires to connect to the sliding gate opener.
🔍 Troubleshooting
Q: The doorbell keeps ringing
✅ A: If the outdoor station does not have a card swipe function, set it to "don't support access card" mode. If it supports card swiping, set it to "support card" mode.
Q: The device works but the doorbell does not ring when pressed
✅ A: Set the screen to Home Screen Mode. If it is set to Message Mode, it will not ring.
Q: Image is blurry, black and white, or no image
✅ A: Set the settings to PAL 1080 and automatic. You can also adjust it on the back of the doorbell. Watch tutorial
Q: Device suddenly cannot connect to the Internet
✅ A: Power off and restart the device, or update the system.
Q: No voice from the doorbell (audio issue)
✅ A: Check the line settings to see if the audio cable is dropped, has poor contact, or has fallen off. You can also plug it into door2.
Q: Lock connected to doorbell won't open the door
✅ A: Check the wiring. If it doesn't unlock when connected to the 2PIN port, connect to the 3PIN port to power the lock. Also pay attention to distinguish between NO and NC.
Q: LED indicator on the screen does not light up
✅ A: If you bought 64218 or 64202, there is a separate 2PIN line. You cannot use the doorbell's 2PIN line because the positive and negative poles are opposite. The correct connection is the red line close to the LED indicator. If it still doesn't light up, it may be a motherboard issue.
Q: Device shows no permission to add device
✅ A: Click on the network on the screen, select the DEFAULT option, restart the screen, and try adding the device again. If it still fails, contact the seller.
⚙️ Features and Compatibility
Q: Does the smart central control panel support Bluetooth?
✅ A: Yes, but functions vary:
• Receive function (connect to mobile phone, not Bluetooth speaker): Q7
• Transmit function (connect to Bluetooth speaker, not mobile phone): 10 inch, 12 inch
• Transmitter & receiver: 4 inch, 6 inch (F6), 6.8 inch, 7 inch (F7), 8 inch (F8)
Q: What is the default password to open the door using Tuya?
✅ A: The initial password is 888888.
Q: Can I use a DC12V battery pack to power the video intercom?
✅ A: No. The video intercom doorbell needs continuous power supply and video transmission requires a larger current, so it cannot be powered by a battery pack.
Q: The distance between doorbell and screen is far, image is blurry
✅ A: If the distance exceeds 30 meters, the doorbell needs to be powered separately.
🌐 Connectivity and Networking
Q: Can connect to 5G wifi?
✅ A: No, only 2.4G wifi can be used.
Q: I cannot activate the wifi on the monitor
✅ A: The wifi of the screen is not successfully connected. Please contact our technical support via WhatsApp: +8617336198736. It is best to shoot a video in advance so we can quickly provide the solution.
Q: How to connect to Tuya?
✅ A: Please refer to our video tutorials:
• YouTube: @anjielosmart
• TikTok: Search "Anjielo Smart"
• Email: yuyunzhu@anjielo.com | sales@anjielo.com
• WhatsApp: +8617336198736
💬 Need more help?
If the Q&A above does not resolve your issue, please contact our technical support team:
Buy Butten
Buy Butten
The Great Clearance Sale
Up to 70% Off – Everything Must Go!
It's time to make room for new arrivals, which means massive savings for you. From now through November 30, 2026, we're slashing prices on hundreds of items – with discounts up to 70% off original retail prices. Whether you're stocking up on essentials or treating yourself to that wishlist item, now is the moment to act. These are final markdowns, and once they're gone, they're gone for good. No restocks. No rain checks. Just unbeatable deals while supplies last.
*Offer Details: Discounts apply to marked clearance items only. All sales final. Quantities are limited and subject to availability. No price adjustments on prior purchases.
Sale ends November 30, 2026 at 11:59 PM (or while supplies last). Not combinable with other promotions.
Shipping & Returns
Shipping & Returns
🛡️ Buyer Protection and Warranty Policy
ANJIELO SMART — Your Purchase Protection and After-Sales Service Policy
ANJIELO SMART Buyer Protection and Warranty Policy applies to all purchases from Anjielo.com. It describes your rights to return, refund, and warranty service, as well as your responsibilities for proper installation and use.
For customers in the European Union (EU) or United States (US), specific provisions may apply as noted below. Nothing in this policy limits any mandatory consumer rights under the laws of your country of residence.
📑 Table of Contents / Navigation
💰 Section 1 – Money-Back Guarantee (30-Day Quality Guarantee)
We want you to be completely satisfied. If the item you receive is not as described, or if you simply change your mind, you may request a return under the terms below.
1.1 Eligibility
- You must contact us within 30 days of receiving your product.
- The product must be unused, unmodified, and in original condition – including original packaging, tags, and all accessories.
- Products that show signs of improper installation, wiring damage, or physical abuse are not eligible for money-back return.
1.2 How to Return for a Refund
- Email sales@anjielo.com or WhatsApp +8617336198736 with your order number and reason for return.
- We will provide a return authorization and local return address (if available in your country).
- Ship the product back within 14 days after receiving return instructions.
1.3 Refund Amount
- Refund = product purchase price (excluding original shipping fees).
- Free Return service (where offered) applies only if the product is in new, resalable condition.
- If an inspection reveals that the damage was caused by you (including incorrect wiring) rather than a product defect, we will deduct the repair costs or refuse the refund.
1.4 EU 14-Day Right of Withdrawal
If you are a consumer in the EU, you have a 14-day cooling-off period to withdraw from the purchase without giving any reason. The right of withdrawal ends 14 days after you (or a person you designate) take physical possession of the goods. You must bear the direct cost of returning the goods, unless we offered free return. This statutory right is not affected by our 30-day guarantee, but the product must not show damage from misuse or improper installation.
🔧 Section 2 – Limited Warranty (18 Months)
We warrant that the product is free from defects in materials and workmanship under normal, intended home use for the following periods from the original purchase date:
| Use Type | Warranty Period |
|---|---|
| Normal household use | 18 months |
| Commercial / business use | 12 months |
2.1 What IS Covered
- Hardware failures due to manufacturing defects.
- Functional defects in pre-installed software.
- Battery capacity degradation below 70% of rated capacity under normal use.
2.2 What IS NOT Covered – Important Exclusions
⚠️ Installation & Wiring Errors (most common cause of "no power / not working")
- Incorrect, reversed, or loose electrical wiring.
- Use of incompatible power supply or voltage mismatch.
- Connection of any third-party device (e.g., electric locks) without a separate, dedicated power supply.
- Failure to follow the written installation instructions.
- Short circuits, electrical surges, or overheating caused by the above.
❌ Physical Damage & Misuse
- Drops, impacts, liquid immersion, or corrosive environment.
- Scratches, dents, or normal wear and tear.
- Unauthorized modification, disassembly, or repair.
2.3 Warranty Claim Process
To make a warranty claim, contact sales@anjielo.com or WhatsApp +8617336198736 with your order number, proof of purchase, and a detailed description of the issue.
2.4 Resolution Options for Valid Claims
If we find a covered defect, we will, at our sole option: Repair the product, or Replace it with a refurbished or new equivalent model, or Refund the original purchase price (excluding shipping).
📦 Section 3 – Free Return Service (Where Offered)
We offer Free Local Return in selected countries (including US, CA, AU, UK, FR, DE, ES, IT, NL, PL, IL, etc.). This service allows you to return an item to a local warehouse without paying return shipping，please contact our customer service team for details.
3.1 Conditions for Free Return
- The product must be unused, in original condition with all packaging.
- You must request the return within 15 days of receiving the product.
- Free Return does NOT apply to: issues unrelated to product defects, or products damaged by improper installation, wiring errors, or where the serial number or seal is broken.
3.2 How to Use Free Return
- Contact us to obtain a return code/label.
- Drop off the package at a designated local service point or schedule a pickup.
- Once the local warehouse confirms receipt, we process your refund within 5 business days.
🇪🇺 Section 4 – Special Provisions for the European Union (EU)
4.1 Legal Conformity Warranty (2 Years)
You have a 2-year legal guarantee that the goods conform to the contract at the time of delivery. However, you must prove that the lack of conformity existed at the time of delivery. If the product is damaged after delivery due to incorrect installation, that is not a lack of conformity at delivery.
4.2 14-Day Right of Withdrawal
You have 14 days to cancel the purchase. You lose this right if you have installed, mounted, or modified the product beyond what is necessary to inspect it. Simply opening the package is fine; drilling holes, connecting wires, or attaching the doorbell to a wall constitutes "using" the product and may limit your withdrawal rights.
🇺🇸 Section 5 – Special Provisions for the United States (US)
For consumers in the US, this warranty is a limited warranty and is governed by the Magnuson-Moss Warranty Act and applicable state laws.
5.1 Implied Warranties
Any implied warranties (e.g., merchantability, fitness for a particular purpose) are limited to the duration of this express warranty (18 months). Some states do not allow limitations on how long an implied warranty lasts, so this may not apply to you.
5.2 Limitation of Consequential Damages
We are not responsible for any incidental or consequential damages (such as loss of time, inconvenience, damage to your home wiring, door, or other property). Some states do not allow the exclusion of consequential damages, so this may not apply to you.
5.4 Installation Warning – US Emphasis
⚠️ In the US, improper installation is the #1 cause of doorbell failures. We strongly recommend installation by a licensed electrician. If you connect any electric lock or accessory without a separate power supply, you assume all risk of damage. This limited warranty does not cover such damage.
📋 Section 6 – General Provisions (All Customers)
6.1 How to Contact Us
Email: sales@anjielo.com
WhatsApp: +8617336198736
Please include your order number and photos/videos of the issue when possible.
6.2 Governing Law & Dispute Resolution
For EU customers: Your mandatory consumer rights are governed by the law of your country of residence.
For US customers: This warranty is governed by the laws of the state of the seller's registered address. Any dispute shall first be attempted to be resolved through binding arbitration upon either party's request.
6.3 Changes to This Policy
We may update this policy from time to time. The version applicable to your purchase is the one in effect on the date of your order.
❓ If you have any questions about this policy, please contact us:
📧 sales@anjielo.com | 📞 WhatsApp: +8617336198736
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Minimum Order Quantity: 500 Units
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Minimum Order Quantity: 2000 Units
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🌐 Official Website: www.anjielotech.com
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ANJIELO SMART strives to provide the best services with every contact!
We operate in smart home industry built on trust. This is achieved through professional communication and experienced supports. Here, you can get
👥 Our Team
Luna
Jorrine
George
Ashling
- ✅ Affordable one-stop solutions
- 📞 24/7 before-sales and after-sales services: 86-0760-86657689
- 💬 Comprehensive technical support WhatsApp: +8615913473606 / +8617336198736
- 📺 YouTube: www.youtube.com/@anjielosmart | TikTok: Search "Anjielo Smart" on TikTok
- ✉️ Email: sales@anjielo.com; sales1@anjielo.com; sales5@anjielo.com
- The website is jointly operated by Zhongshan Anjielo Smart Technology Co., Ltd and BLUE STAR TRADING LIMITED Company
- 🏢 Company name: Zhongshan Anjielo Smart Technology Co., Ltd
- 📍 Address: Room 803, Building 8, No. 1, Shatan South Road, Tanzhou Town, Zhongshan City, Guangdong Province, China
- 🇷🇺 Полное наименование (рус): ООО «АНЖИЕЛО СМАРТ»
- 📍 Юридический адрес: 125195, город Москва, Беломорская ул, д. 18а, помещ. 6/1, Россия
- 🏢 Company name: TELOS TRADING LIMITED
- 📍 Company address: 134 Corfield St, London, England, E2 0DS
- 🏢 Company name: ANJIELO SMART HOME SDN. BHD.
- 📍 Company address: C1-0507 JALAN INDAH 15 TAMAN BUKIT INDAH 79100 ISKANDAR PUTERI JOHOR MALAYSIA
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The Great Clearance Sale
Up to 70% Off – Everything Must Go!
It's time to make room for new arrivals, which means massive savings for you. From now through November 30, 2026, we're slashing prices on hundreds of items – with discounts up to 70% off original retail prices. Whether you're stocking up on essentials or treating yourself to that wishlist item, now is the moment to act. These are final markdowns, and once they're gone, they're gone for good. No restocks. No rain checks. Just unbeatable deals while supplies last.
👥 Contact our team
Luna
Jorrine
George
Ashling
Jason
Jack
💡 If you are interested in our products and would like to know more details, please leave a message, and we will get back to you as soon as possible!
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