Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from anjielo.myshopify.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 EU Data Act  & Privacy Statement 

Product Family: ANJIELO SMART Wi-Fi Smart Video Doorbell Series (Powered by TUYA IoT Platform)
Applicable Models: All models in all series of Tuya Smart Video Doorbell series (e.g., Doorbell kit ASIN Name ：Outdoor doorbell 64218B-W+monitors 61010W). "This statement applies to Kit ASIN Name, which contains the following core components:

1 Door Station: Optional Model [Model 64218B-W, Model 60220 etc.]

1 or more Indoor Monitors: Optional Model [Model 61010W, Model 61010S etc.]

This document describes the data processing practices of this kit as a complete system. Although component models may differ, the core architecture, cloud platform, and data rights for data processing are unified."

Refer to your device label for the specific model number.

Manufacturer (Data Controller): Zhongshan Anjielo Smart Technology Co., Ltd

•Technology Partner (Data Processor): Tuya Smart (Hangzhou) Software Co., Ltd.

•Date of Issue: December 8, 2025

1. Introduction

This document is provided in compliance with the EU Data Act (Regulation 2023/2854) and the General Data Protection Regulation (GDPR). It outlines the nature, volume, and usage of data generated by this connected product, and explains your rights to access, use, and share this data.

2. Categories of Data Generated

By using this Smart Video Doorbell, the following categories of data are generated:

A. Multimedia Data (User Generated)

• Video & Audio: Live streaming footage, recorded video clips, and audio captured by the device’s camera and microphone.

• Snapshots: Still images captured when the doorbell button is pressed or motion is detected.

• Local Storage Data: If a MicroSD card is inserted, video recordings are generated and stored strictly within the local card. This data is not uploaded to the cloud unless you manually download specific clips via the App.

B. Operational & Sensor Data

• Event Logs: Timestamps of specific events (e.g., "Motion Detected," "Doorbell Ring," "Device Offline").

• Device Status: Battery level, Wi-Fi signal strength (RSSI), firmware version, and IP address.

• Technical Logs: Diagnostic data required for connectivity and troubleshooting.

C. Account & Interaction Data

• User Account: Email address or phone number used for App registration, region, and timezone.

• App Interactions: Records of settings changes (e.g., sensitivity adjustment) and operation logs (e.g., unlocking a connected lock).

3. Where is Data Stored? (Data Location)

• Cloud Data: For users in the European Economic Area (EEA), cloud-processed data is stored in the AWS Data Center in Frankfurt, Germany, ensuring strict compliance with GDPR.

• Local Data: Data on the MicroSD card (if used) remains physically on the device unless extracted by the user.

4. Data Security Measures

We utilize industry-standard security measures provided by the Tuya IoT Platform:

• Transmission: All data is transmitted using TLS 1.2 (Transport Layer Security) protocol with mutual authentication.

• Encryption: Sensitive cloud data and passwords are encrypted using AES-128 or higher standard encryption keys.

• Access Control: Strict isolation ensures only authorized users (you) can access your video feeds.

5. How to Access Your Data (Your Rights)

Under Article 3 and 4 of the Data Act, you have the right to access data generated by your use of the product.

A. Real-time & Cloud Access

• You can view live video, historical cloud recordings (if subscribed), and device status directly through the [Tuya Smart / Smart Life App].

• You can download video clips and snapshots to your mobile phone’s local gallery via the App.

B. Local SD Card Access (Important)

• Via App: You can remotely playback video history stored on the SD card through the App interface as long as the device is online.

• Physical Retrieval: You can remove the SD card and read the files on a PC using a standard card reader.

• Note: Since SD card data is stored locally on the device, if the device is stolen, damaged, or reset, this data may be permanently lost unless previously backed up.

C. Data Portability (Export)

• To obtain a machine-readable copy of your personal data and logs, please navigate to [Me > Settings > Privacy Management > Export Personal Data] in the App. The system will generate a report and send it to your email (typically within 7-15 days).

6. Data Sharing with Third Parties

We do not share your data with third parties unless:

1. You request it: For example, linking your account to Google Assistant or Amazon Alexa for voice control features.

2. Essential Processing: Tuya Smart acts as a sub-processor to provide essential cloud storage and notification services.

7. Data Retention Policy

• Cloud Video: Retained according to your subscription plan (e.g., 7 days or 30 days), after which it is automatically overwritten/deleted.

• SD Card: Data is recorded in a loop; the oldest files are automatically overwritten when the card is full.

• Account Deletion: If you delete your account via the App, all associated personal data in the cloud will be erased in accordance with our Privacy Policy.

8. Terms of Use & Legal Policies

TUYA IoT Platform Policies (Applicable):

TUYA Service Agreement: https://www.tuya.com/service-agreement

TUYA Privacy Policy: https://www.tuya.com/privacy

Application Programming Interfaces (APIs): This product family integrates with the TUYA Open Platform API, enabling compatibility with third-party services such as Google Home, Amazon Alexa, and IFTTT.

Developer Documentation: https://developer.tuya.com/

Software Development Kits (SDKs): SDKs for mobile development are available for advanced users and developers via the TUYA Developer Platform (link above).

 9.Contact Information

For questions regarding data access, technical support, or to exercise your rights under the Data Act, please contact the Manufacturer:

Company Name: Zhongshan Anjielo Smart Technology Co., Ltd

Support Email:  sales@anjielo.com

Address: Room 803, Building 8, No. 1, Shatan South Road, Tanzhou Town,

Zhongshan City, Guangdong Provice,China 528467

 Important Notice: This document is provided to comply with the transparency obligations of the EU Data Act (Regulation (EU) 2023/2854). The information is subject to change due to firmware, app, or service updates. Please check our official website for the latest version. Website：www.anjielo.com

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18 years 

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@anjielo.com or by mail using the details provided below:

Anjielo Smart Technology